FAQ – LEGACY version
FAQ – NEW version
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How It Works
Get an overview of the LEGACY version of Intuitive Shipping and learn how it works.
How To Test Your Setup In Testing Mode
Test your Intuitive Shipping setup before making it live.
How To Remove Shopify Shipping Rates
Delete your Shopify shipping rates before you make your Intuitive Shipping setup live.
How To Create A New Shipping Zone
Learn how to add another Shipping Zone through your Shopify settings.
How To Sync Your Shopify Settings
Learn how to keep your Shopify data up to date and synced with Intuitive Shipping.
How To Change the Default Message When Shipping Is Not Available
Learn how to change the default message displayed when no shipping method is available at checkout.
How To Prepare For A Flash Sale
Learn how to prepare your store for a Flash Sale to ensure your customers have a great checkout experience.
How To Troubleshoot When Shipping Rates Do Not Appear
Learn how to troubleshoot if shipping rates aren't being calculated or displayed by Intuitive Shipping.
How To Create Private App Credentials
Set up Private App Credentials to mitigate the risk of missed calculations during sales order spikes.
Change Your Billing Limit
Increase your Intuitive Shipping Maximum Usage Billing Limit to avoid service interruptions due to overage charges.
How To Use Intuitive Shipping With Shipping Profiles
Learn how to avoid shipping calculation errors when using Intuitive Shipping with Shopify Shipping Profiles.
Learn how Intuitive Shipping collects and uses information from you and your customers and how we comply with GDPR law.
How To Simulate Shopify’s Discounted Shipping Rates
Simulate Shopify's discounted shipping rates while still controlling how shipping is calculated at checkout.
Create Shipping Sub-zones Based On UK Postcodes
Set up shipping sub-zones with UK postcodes to exclude shipping from or set unique shipping rates for certain countries or regions in the UK.
How To Change The Default Shopify Cost Label For Free Shipping
Change Shopify's default label for free shipping from 'free' to something different.
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