Shipping Zones are groups of countries or regions that have the same shipping rates. They are determined by your Shopify settings. Each time you set up a Shipping Method within Intuitive Shipping, you can assign it to one or more of your Shipping Zones. Here’s how to create a new Shipping Zone.
Add A Shipping Zone
- Click on Shopify Settings at the bottom of the sidebar menu.
- In the Settings menu, click on Shipping.
If you are setting up Shipping Zones for specific provinces or states, follow the steps below to Remove Provinces or States From An Existing Shipping Zone.
Otherwise, skip ahead to Create A New Shipping Zone.
Remove Provinces or States From An Existing Shipping Zone
- Beside General shipping rates, click Manage rates.
- Under Shipping to, click the three dots beside the country or region with the provinces or states you wish to remove, then click Edit zone.
- In the Search field, search the country or region with the provinces or states you wish to remove – e.g. United States.
- Click arrow beside the number of provinces or states to expand the list.
- From the list of provinces/states/territories, un-check the box beside the Provinces or States you wish to remove, then click the Done button at the bottom of the pop-up box.
- Click the Save button.
Create A New Shipping Zone
- In the Shipping to section, click Create shipping zone.
- Enter a Zone name.
Shipping Zone names are not visible to your customers. We recommend naming your Zone after the province, state or region it will cover – e.g. ‘North East’.
- Search the country or region for your new Shipping Zone, then add a check mark beside it.
If your new Shipping Zone country contains provinces, states or territories that have been removed from another Shipping Zone, only those territories will be added to your new Shipping Zone.
Save Your Settings
- Click the Save button in the pop-up box!
If you are setting up a Shipping Zone for specific provinces or states, your new Shipping Zone will include only the provinces or states you removed earlier in this process.
- Under your newly created Shipping Zone, click the Add rate button.
- Under Add rate, select Use carrier or app to calculate rates, then select Intuitive Shipping (Rates provided by app) from the drop-down list.
- Under Future Services, be sure the check box to ‘Automatically show new shipping services to customers when they become available‘ is selected, then click the Done button.
- In the General shipping page, click the Save button.
Sync You Shopify Settings
- Click Apps on the sidebar menu, then click on Intuitive Shipping in your Apps list to return to the App.
- Click the Settings menu button.
- Under Resync Your Shopify Settings, click the Sync button beside Shipping Zones.
Your new Shipping Zone is now available in Intuitive Shipping, but is not connected to any Shipping Methods in your Shipping Scenarios.
Syncing will take a few seconds to occur. You can leave the Settings page while syncing is in progress.
- Click the Shipping menu button, then select Shipping Scenarios from the drop-down list.
Add A Shipping Method
You can Add A New Shipping Method to your new Shipping Zone. Or, if you are not making any changes to the Shipping Method, you can Copy An Existing Shipping Method.
Add a Shipping Method using one of the following options.
Option 1: Add A New Shipping Method
Use this option if you are adding a unique Shipping Method to your new Shipping Zone.
- Click on the Shipping Scenario you wish to update with your new Shipping Zone.
- Under Shipping Methods, click Add a Shipping Method beside your new Shipping Zone and complete the new Shipping Method setup.
Option 2: Copy An Existing Shipping Method
Use this option if you are not making changes to an existing Shipping Method, or if you are making very minor changes – e.g. changing Domestic Rates to International Rates.
- Click on the Shipping Scenario you wish to update with your new Shipping Zone.
- Click the Copy button beside existing Shipping Method you wish to copy.
- Click the new Shipping Zone to copy the existing Shipping Method to that Zone.
- If you wish to make minor changes to the Shipping Method, click on the Shipping Method you just added to the new Shipping Zone and make any desired changes. Be sure to save your changes!
Save Your Settings
- Click the Save button!
You’ve just created a new Shipping Zone!