Did you know that Shopify’s third-party App developers, including Intuitive Shipping, are limited by the number of API requests that can be submitted? That means, if you get an unusually high number of checkouts in a short period of time, it could cause Intuitive Shipping to stop returning shipping rates.
A solution to this is to set up Private App Credentials within Intuitive Shipping so that our app can manage an increase in API calls in the background.
We want your holiday sales to be a massive success! To help you prepare, this guide will walk you through setting up Private App Credentials.
Create A Private App
- Click Apps on the Shopify sidebar menu.

- Click ‘Manage private apps‘ at the bottom of the Apps screen.

- Click the Create a new private app button.

Enter App Details
- Under Private app name, enter ‘Intuitive Shipping Rating API‘.

- Under Emergency developer email, enter ‘support@intuitiveshipping.com‘.

Set Admin API Permissions
- Beside Admin API, set the following Permissions to Read access by selecting the drop-down next to each.
- Customer details and customer groups
- Draft orders
- Order, transactions and fulfillment
- Products, variants and collections


- All other Permissions can be set to ‘No access‘.
- Under Webhook API Version, select 2019-04 from the drop-down list.

Save Your Settings
- Click the Save button at the bottom of the screen!
- Click the I understand, create the app button on the pop-up. A Success Banner – ‘Private app created successfully‘ – will appear at the top of the page.


Copy Password to Intuitive Shipping
API Key, Password, Example URL and Shared Secret will now appear in the Admin API section.
- Beside Password, click the Clipboard icon. A Success message – ‘Copied to clipboard‘ – will pop up briefly from the bottom of the screen.

- Click Apps on the Shopify sidebar menu.
- Click on Intuitive Shipping from the list of installed apps.

- Click the Settings menu button.

- Scroll down to Private App Credentials, then right-click and paste the Password below Private App Password.

- Click the Save button at the top of the screen.
Contact Shopify
- Contact your Plus MSM or Shopify Support and request that they raise the API Limit to a level appropriate for your store, noting that you need it raised for the private app called Intuitive Shipping Rating API.