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Contact Support

If you need assistance with the Intuitive Shipping app, please contact us using one of the methods below.

By Email

To request support by email, click here to send us an email. We’ll get back to you within 1 business day.

Email support on weekends and Canadian holidays is limited.

By Live Chat

Live chat is available between 9:00 am and 4:00 pm EST, Monday through Friday. Live chat support is not available on weekends and Canadian holidays.

Live chat support can be reached via the Intuitive Shipping app interface.

Urgent Support

For business-critical situations, please click here to send us an email with the subject line ‘URGENT’.