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Contact Support

Email Support

To request support by email, please complete the support request form below. We’ll get back to you within 1 business day. Email support on weekends and Canadian holidays is limited.

Live Chat

Live chat is available between 9:00 am and 4:00 pm EST, Monday through Friday. Live chat support is not available on weekends and Canadian holidays.

Live chat support can be reached via the Intuitive Shipping app interface.

Phone Support

Phone support is available between 9:00 am and 4:00 pm EST, Monday through Friday. Phone support is not available on weekends and Canadian holidays.

Telephone: +1 905.228.3555

Urgent Support

For urgent situations, please send an email to support@intuitiveshipping.com with the subject line Urgent.

Mailing Address

Intuitive Shipping Inc.
43 Church St, Suite 102
St. Catharines, ON L2R 7E1
Canada